Based at Kiss the Moon HQ on the Zetland Estate, near Richmond, North Yorkshire (DL10 5HQ) this full-time role offers a unique opportunity to develop hands on experience around a broad base of skills involved in running and growing a creative, brandled
retail and manufacturing business specialising in beauty and wellness. From instore and online retailing skills to product management and digital support – this role is varied, fun, fast-paced and with huge potential to learn. Key roles include:
A: Supporting our Business Manager on day to day running of retail, on-line orders and management of stock - 80% of focus
- Stock management & production support
- Order fulfilment for online orders & retailers
- Customer service (phone, email, and face to face in store)
- Assisting in dressing/managing retail and event space
- Tracking of retail sales and updating of systems
- Event management support
- Taking the led on one-off projects (e.g. Tourism outreach programme)
B: Digital & Creative Support (20% of focus)
- Managing online product listings
- Website analysis and updates based on Google analytics
- Online advertising support (including Google & Meta)
- Assisting with social media creation and management
- Organising and managing professional photo/video shoots
- Management and digital filing of imagery and video assets
The skills & attitude we’re after
- Streetwise and smart thinking – able to spot what matters, prioritise well and think through how best to make stuff happen then have the gumption to follow things through
- Can-do attitude – willing to give whatever comes up a go – however madcap it might seem at first glance
- Super-organised – we’re busy and have our fingers in lots of pies so need someone who follows through, keeps track and gets things done
- Ability to charm – whether it’s listening to customers so we can help them find the right product for their sleep and skin needs, or chasing an overdue payment over the phone – the successful candidate will have strong people skills to get folks onside and leave them smiling
- Aesthetically tuned in – need to have a love of beautiful things, and be able to help to create them
- Flexible – because who knows what could happen tomorrow that we might want to say yes to
- Techno literate – from stock control to behind the scenes on our website – being confident with a variety of tech systems is a must-have
- Confident – you’ll be working with busy, strong-minded people so a degree of robustness is going to come in handy
- Ambition – we can’t promise where this role will lead but we can promise that done well, it will open doors – we’d love some who sees this as a beginning of something big…
Salary - up to £22k subject to experience
Please email us at kiss@kissthemoon.com for more details.